Motorola clear camera data and application

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How can I troubleshoot camera errors on the moto g pro?

Photo looks blurry


Wipe the lens clean with a soft, dry cloth and retake the photo.

If new photos still look blurry:

Can’t delete photo

If a photo or video you deleted comes back, check if it’s on your SD card. To delete it, use the Files app. (If you don’t have this app, download a file manager app and use it to delete the photo from your card.)

Or, remove your card from the phone and use a computer to delete photos from the card.

Error: Trash is full
If you’re getting messages about the trash being full:

  1. Open the Photos app.
  2. Touch Image> Trash
  3. Touch Image> Empty trash
  4. Touch Empty trash to confirm the deletion.

Error: Camera Busy

This error can occur if you use the camera in one app and then switch to another app that requires permission to access the camera.

After each troubleshooting step, check to see if the issue is fixed:

  1. Turn your phone off and then on again.
  2. Check which apps have permission to access the camera.

Settings > Apps & notifications > Advanced > Permission manager > Camera

To clear the cache and data:

  1. Touch & hold Image, then touch Image
  2. Do one of the following:

Error: Please restart camera


After each troubleshooting step, check to see if the issue is fixed:

1. Turn your phone off and then on again.

2. Clear the cache for the Camera app.

To clear the cache and data:

  1. Touch & hold Image, then touch Image
  2. Do one of the following:

3. Check for updates to your Camera app.

Image

  1. Open the Play Store app.
  2. Touch > My apps & games.
  3. On the UPDATES tab, look for the Moto Camera 2 app:

4. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. If the camera works correctly in safe mode, a third-party app is probably causing the issue.

Error: 03400001 or similar number
If you see a numeric error code (0xxxxxxx):
  1. Restart your phone.
  2. If you still see the errror, then your phone needs to be repaired.