Oracle PeopleSoft modules for financial management and supply chain management are used by organizations in many sectors, including financial services, public sector, healthcare, and manufacturing. PeopleSoft's Campus Solutions are widely used for student information systems by colleges and universities worldwide. All these systems are business-critical, and performance degradation impacts user productivity and business operation. For instance, when the PeopleSoft application is slow, many students may miss out on enrolling for a course and may have to defer taking the course for several semesters.
Logging into the application is extremely slow. The browser with the PeopleSoft signon page churns for a while before it loads the PeopleSoft home page.
PeopleSoft's Pure Internet Architecture (PIA) has multiple tiers of hardware and software. While a multi-tier architecture offers scalability, it also makes monitoring and diagnosis harder.
Since there are inter-dependencies between the tiers, a problem in one tier can impact all the other tiers. An administrator's challenge is how quickly he/she can identify where the cause of a PeopleSoft application slowdown lies (e.g. in the application, Network, Firewall, Server, web,database, etc.).
Proactive monitoring, accurate diagnosis, and lower time to repair can improve the experience for PeopleSoft users.
eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.
